Terms & Conditions
the Obsolete Ransomes Parts website is operated by Bartram Mowers (also referred to as ‘we’, ‘our’ or ‘us’). By continuing to use this website or by placing an order, you are agreeing to our terms and conditions. We may update these terms and conditions from time to time; as a website user it is your responsibility to check through them before using Obsolete Ransomes Parts or placing an order as you will be bound by the terms and conditions at the time of use.
We would recommend that you save a copy or print these terms and conditions for your reference.
1. Your Order
1.1. Please see our delivery and returns information of for details of charges and our returns process.
1.2. After you have completed your order through Sage Pay or PayPal you will be taken to a ‘checkout success’ page. This page confirms that your order has been placed; you will also receive a confirmation email to the address you provided during checkout. If you do not receive a confirmation email please get in touch with us – this may mean your email address has been supplied incorrectly.
1.3. While we endeavour to hold sufficient stock to meet all our orders we cannot be held responsible or offer any compensation for any disappointment endured if we fail to meet our designated delivery time. All orders are subject to availability.
1.4. We must receive payment of the whole prices of the goods you order before your order can be accepted. If we are unable to supply the goods you have ordered for any reason, we will inform you as soon as possible. A full refund will be processed if you have already paid for the goods.
1.5. Acceptance shall occur on either the debiting of your payment card or the clearance of funds made direct into our bank account. Our acceptance of your order brings into existence a legally binding contract between us.
1.6. Please save or print copies of your order confirmation and of these terms and conditions.
2. Product Descriptions
2.1. Product details have been written by us to help you to choose between parts. All specifications and images are true to the best of our knowledge. On occasion manufacturers will update the appearance of a part, and so from time to time our images may differ slightly from the product you receive.
2.2. All sizes and measurements are approximate but we do try to make sure they are as accurate as possible.
2.3. We cannot be held responsible for errors in product descriptions.
2.4. Product prices are continually updated and so this may be changed without prior notice.
3.1. Orders placed on Obsolete Ransomes Parts can only be delivered to customers with mainland UK addresses. For offshore UK delivery costs please email [email protected] or call 01473 325490 for a quote. All goods must be signed for by an adult aged 18 or over on delivery.
3.2. Goods will be delivered as soon as is reasonably practical to the UK address you have provided. Estimates of timescale are available in the delivery and returns information section of this website. On occasion unforeseen factors and availability of goods may cause a delay. Bartram Mowers shall be under no liability for any delay or failure to deliver products within the estimated timescale.
3.3. We will contact you if we are unable to deliver the goods to you within the specified time. We will try and arrange an alternative time. If this is not acceptable you will have the right to cancel your order and you will receive a full refund.
3.4. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
3.5. Delivery costs to UK mainland addresses are currently £9.00 for all orders to UK mainland addresses. A charge will apply to offshore UK addresses, some Scottish addresses (usually islands and highlands, as defined by the couriers), and Ireland.
4.1. Payment can be made using PayPal, Visa, Maestro, American Express or Mastercard. We use Sage Pay to complete all online transactions securely.
4.2. The price paid will be the amount displayed on this website at the time we receive your order and are inclusive of VAT. While we try and ensure all prices are accurate, occasionally errors occur. If we discover an error has been made we will inform you as soon as we become aware of the error, and give you the option to reconfirm or cancel. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel, or we cancel on your behalf you will receive a full refund.
4.3. All prices are exclusive of VAT and exclude delivery charges. Delivery and VAT will be shown at the checkout. See Delivery & Returns Information for further details.
5. Returns, Cancellations & Replacement Policy
5.1. You have the right to cancel from the moment your order has been placed until 14 days from the date you have received your goods. All cancellations must be made in writing to [email protected] Refer to our returns policy for full details of how to cancel your order.
5.2. Refunds will be processed within 14 working days.
5.3. If you feel the product you have ordered is unsuitable, you may qualify for our replacement policy. See delivery and returns information for further details.
5.4. You must report any shortages or breakages within 24 hours of receipt by emailing [email protected] This is so we can claim back costs from the carrier. Failure to contact us may result in you being liable for the full cost of the goods. We will contact you within 72 hours to arrange for a courier to collect the goods.
5.5. You have 14 days in which to notify us of intention to return your order. If you do so within this timeframe we will arrange and cover the costs of collection on all items over the value of £30. We recommend using Collect+ or Royal Mail for returns of less than this value. This does not affect your statutory rights.
5.6. Product specifications may be changed by the manufacturer. If this happens we will update the website with the most up-to-date specifications we have. If a product has been superseded by a new model we will state this on the website or contact you prior to dispatch.
6. Card Security & Fraudulent Transactions
6.1. We use a secure server to protect your payment information and assist with your shopping experience.
6.2. Any losses incurred or sustained by you if you choose to transmit information by means of email or other internet link shall be borne solely by the customer. In no event shall any such losses in whole or in part be borne by Obsolete Ransomes Parts.
6.3. When using a public computer, you must sign out when you finish shopping.
6.4. If you discover that goods have been ordered using your credit card by someone not authorised to do so, we will refund to you any funds provided that:
(a) you inform your credit card company and Ransomes Parts Direct of unauthorised purchase as soon as you discover it;
(b) you cooperate with your credit card company, Obsolete Ransomes Parts and, if necessary, the police in relation to the unauthorised use;
(c) we have not already dispatched the goods in question to the person or company who actually ordered the goods.
7. Intellectual Property
7.1. All design, text, graphics and the selection or arrangement thereof are the copyright of Obsolete Ransomes Parts or the manufacturers or suppliers represented on this web site.
7.2. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with Obsolete Ransomes Parts or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without the prior written permission of Obsolete Ransomes Parts is strictly prohibited.
7.3. Bartram Mowers Limited is the owner of the Obsolete Ransomes Parts website and logo. All other trademarks, product names and company names or logos cited herein are the property of Bartram Mowers Limited or their respective owners. No permission is given by Bartram Mowers Limited in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder’s rights.
8.1. The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us. English is the only language offered for the conclusion of the contract.
8.2. If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.
8.3. Obsolete Ransomes Parts is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its content and disclaims all such representations and warranties.
8.4. Obsolete Ransomes Parts makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technically inaccuracies or typographical errors. All liability of Obsolete Ransomes Parts howsoever arising from any such inaccuracies or errors is expressly excluded to the fullest extent of the law.
8.5. Neither Bartram Mowers nor any of its directors, employees or agents will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of Bartram Mowers, its directors, employees or agents.
8.6. Obsolete Ransomes Parts reserves the right at any time to revise its prices or the details given on this site without notice.
8.7. All orders for products are subject to availability and we reserve the right to refuse to supply to any individual or company for whatever reason.
8.8. We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
8.10. These terms and conditions do not affect your statutory rights as a consumer.